Principles of RSM #5: The ultimate responsibility for change rests with the client

This principle is perhaps more straightforward and easy to explain than some of the others, as it relies on an expression we’ve all heard: you can’t change someone who doesn’t want to change. Blogger Suzanne Ashkam recently posted this gem about nurturance, and the tendency of many of us to try and shape and moldContinue reading “Principles of RSM #5: The ultimate responsibility for change rests with the client”